Meeting Days: Mon & Wed Time: 2:00-3:15 pm
Room #: D212
Course Alignment
Catalog description:
This course emphasizes the concepts and theories in organizational communication. Students will learn the importance of internal and external communication. Effective written and oral communication techniques will be taught, including how they relate to organizational behaviors.
Faculty Contact Information
Mondays & Wednesdays: 12:30-1:30 pm (L316)
Tuesdays: 2:00-3:00 pm VIRTUALLY (by email)
Or contact me to set an appointment
Faculty
Assistant Professor Keith Stevenson, Humanities & Social Sciences Division
Office: L316
E-mail: kstevenson@kcc.edu
Phone: (815) 802-8732
Office Hours
Mondays & Wednesdays: 12:30-1:30 pm (L316)
Tuesdays: 2:00-3:00 pm VIRTUALLY (by email)
Or contact me to set an appointment
Dean, Language Arts & Sciences Division
Jennifer Huggins
Location: R308
Office phone: (815) 802-8484
E-mail: jhuggins@kcc.edu
Division Office Information
Location: W102
Phone: 815-802-8700
Course Information
Textbook(s)
- Cornelissen, J. (2023). Corporate Communication- A Guide to Theory & Practice, 7th Edition.
- Additional readings as assigned by professor.
Goals and Objectives
Course Goals
The student will:
- Understand how organizations and managers use communication to create culture and climate within an organization and increase organizational effectiveness.
- Develop as a competent organizational communicator by applying concepts and practical skills of communication useful in improving overall effectiveness and organizational behavior.
- Understand fundamental concepts and theories in organizational communication as well as the goal of communication in organizations and related processes.
- Understand communication’s importance in organizations through the examination of relevant organizational experiences, situations, and ways of viewing organizations.
- Apply communication and managerial theory and leadership techniques to accomplish organizational goals.
- Understand interrelationships within and between areas of organizations as it relates to communication.
- Analyze a real-world piece of internal and external organizational communication.
- Create a piece of communication for specific purpose and audience.
General Education Goals and Objectives
The general education program at KCC is designed to enable students to acquire communication and reasoning skills at a level reflecting college-level learning. Students who complete the general education program will be able to examine complex topics and apply systematic processes to form conclusions. The specific general education objectives addressed in this course are:
Verbal Communication: Students will use clear, concise language in verbal communication.
Written Communication: Students will demonstrate written communication that is organized and coherent.
Evaluation
- 40%- Class Participation in Weekly Discussions/Case Studies
- 20%- Midterm- Group Branding Project
- 30%- Research Paper including checkpoints (Topic Selection, Sources, Outline, Final Paper)
- 10%- End of the Semester Reflection Paper/Video Reflection
Course Policies
Attendance
This class meets face-to-face, and weekly participation in class discussions and assignments is mandatory. I ask that you contact me through email if you are unable to complete work on time. If you become sick during the semester, additional absences can be excused with proper medical documentation.
Assignments and Late Work:Assignments are due on the specified due date and at the specified time listed on the Course Calendar. All assignments and papers are expected on the due date assigned. Should unusual circumstances arise that delay your work, you may turn in your assignment up to one week late with a deduction of a full letter grade for that assignment. Please notify me as soon as possible if you have other extenuating circumstances that require more time to submit work.
Academic Misconduct (e.g., Cheating & Plagiarism)
Cheating can take many forms in this class: copying or using another student’s work, adjusting format to make papers appear longer, working in groups on individual assignments (whether openly or in secret), sharing or stealing answers for tests or assignments, using AI to write part (or all) of an assignment, etc. Section 17.6B of the Student Code of Conduct explains that cheating also includes, “Submitting the same paper, report, or other assignment for more than one course without the expressed permission of the faculty member. If a student believes that he/she can complete an assignment that meets the requirements of two or more faculty members, he/she should obtain prior approval from all faculty involved.”
Plagiarism is also defined in section 17.6B of the Student Code of Conduct: “Taking, reproducing, and/or using as one’s own, without proper attribution, the ideas, writings, paraphrases, data, reports, graphic designs, or computer codes of published or unpublished work of another person in completing an academic assignment. Prohibited conduct may also include the unauthorized submission for credit of academic work that has been submitted for credit in another course.”
Plagiarism in this class includes but is not limited to:
- submitting someone else’s work or work written by AI (unless instructed to do so by professor)
- using published material, including materials published online, without proper attribution
- paraphrasing or quoting someone without attributing the quote in your paper even if the source is included on the works cited page; improper paraphrase (sometimes referred to as “synonym swapping”) may also be plagiarism if the attempted paraphrase too closely imitates the writing style (including syntax) of the original source
- failing to clearly indicate when you are using quoted materials by not including (or properly formatting) quotation marks
- working with someone (without my permission) to write your paper and presenting it as your own
If you are in doubt, ask me or visit the KCC Writing Studio before you submit your assignment.
No form of cheating or plagiarism is acceptable. Academic misconduct on an assignment in this class will have consequences, the severity of which depends on the instructor's judgment of the situation: from automatic failure on the assignment to possible immediate failure of the course with no opportunity for the student to withdraw. Academic misconduct will be reported to the Director of Student Success.
Note: If the student has a repeated instance of academic misconduct reported to the Director of Student Success, the student may be suspended from the institution.
Instructional Philosophy
Various research studies demonstrate that communication ability contributes to your self image, your success as a student, and your success in whatever career you choose. Thus, the communication techniques that you practice in this class are also applicable to your communication with your family and friends, your instructors, and your employers and coworkers.
College Policies
For information related to the Student Code of Conduct Policy, Withdrawal Policy, Email Policy, and Non-Attendance/Non-Participation Policy, please review the college’s Code of Campus Affairs and Regulations webpage, which can be found at catalog.kcc.edu.
College Resources
Tutoring Services
Tutoring assistance is free to all currently enrolled KCC students. Our tutor program is certified by the College Reading and Learning Association (CRLA). For schedules, resources and other helpful information, go to www.kcc.edu/tutoring.
Office of Disability Services
KCC works closely with students and instructors to accommodate
individual student learning needs. For the services they offer, their contact
information and other helpful information, go to www.kcc.edu/disabilityservices.
Miner Memorial Library
The Miner Memorial Library provides a variety of services free to students. For the services they offer, their hours of operation and other helpful information, go to www.kcc.edu/library.
Student Supports
Food for Thought, the KCC Food Pantry, located in D321, is available to all students regardless of financial need. It offers students non-perishable foods, snacks, personal hygiene products and frozen lunches. Hours will vary by semester; please email foodpantry@kcc.edu for more information or to volunteer.
Transformative Growth Counseling provides personal counseling services for KCC students and staff. If you are struggling with any stressors, counselors are available. To make an appointment, go to: transformativegrowth.org/, phone 630-423-6010 or email contact@transformativegrowth.org
Topical Outline
- Defining Organizational Communication
- Internal and External Communication
- Organizational Communication Theory & Concepts
- Communication and Organizational Effectiveness
- Organizational Communication and Its Relationship to Accomplishing Organizational Goals
- Leadership and Change Communication
- Issues Management & Crisis Communication
- Team Communication
- Organizational Message Design- Purpose, Audience, and Feedback
See Course Policies Above
Course Calendar
| Organizational Communication | SPRING 2026 |
Week | Course Assignments | Due Dates |
1 | Intro to Course | Jan 12 & 14 |
1/12 | Intro to Course – Icebreakers & Expectations |
|
| Introductions - Hello, my name is … Discussion Forum | Due Tues, 1/13 |
1/14 | Week 1 Discussion | In-Class Discussion- Only need to respond if absent from class |
2 | Intro to Corporate Communication Chapter 1: Defining Corporate Communication | Jan 19 & 21 |
1/19 | NO CLASS- Martin Luther King Holiday | |
1/21 | Chapter 1 Lecture Week 2 Discussions- Verizon Apple | In-Class Discussion- Only need to respond if absent from class |
3 | Intro to Corporate Communication Chapter 2: Corporate Communication in Contemporary Organizations | Jan 26 & 28 |
1/26 | Chapter 2 Lecture | |
1/28 | Week 3 Discussions- Makeup.com Siemens | In-Class Discussion- Only need to respond if absent from class |
4 | Communication Theories & Concepts Chapter 3: Corp Comm in a Changing Media Environment | Feb 2 & 4 |
2/2 | Chapter 3 Lecture | |
2/4 | Week 4 Discussion- Spotify Nestle | In-Class Discussion- Only need to respond if absent from class |
5 | Communication Theories & Concepts Chapter 4- Stakeholder Management | Feb 9 & 11 |
2/9 | Chapter 4 Lecture | |
2/11 | Week 5 Discussion- British American Tobacco Starbucks | In-Class Discussion- Only need to respond if absent from class |
6 | Organizational Effectiveness & Reaching Goals Ch 5: Branding, Identity & Reputation | Feb 16 & 18 |
2/16 | Chapter 5 Lecture | |
2/18 | Week 6 Discussions- Unilever BMW | In-Class Discussion- Only need to respond if absent from class |
7 | Organizational Effectiveness & Reaching Goals Ch 6: Communicating Strategy & Strategic Planning | Feb 23 & 25 |
2/23 | Chapter 6 Lecture Group Planning Time for Midterm Project |
|
2/25 | Week 7 Discussions- Toyota Lenovo | In-Class Discussion- Only need to respond if absent from class |
8 | Organizational Effectiveness & Reaching Goals Chapter 7: Research & Measurement | March 2 & 4 |
3/2 | Chapter 7 Lecture Group Check-ins before Midterm | |
3/4 | Midterm Presentations- Branding Project Week 8 Discussions- FedEx Amnesty International | Midterm Presentation (20% of overall grade in class) |
| SPRING BREAK- NO CLASSES March 9 & 11 | Classes resume on 3/16 |
9 | Organizational Effectiveness & Reaching Goals Chapter 8: Media Relations | March 16 & 18 |
3/16 | Chapter 8 Lecture | |
3/18 | Week 9 Discussions- Vodaphone IBM | In-Class Discussion- Only need to respond if absent from class |
10 | Leadership & Change Communication/ Issues Management Chapter 9: Employee Communication | March 23 & 25 |
3/23 | Chapter 9 Lecture |
|
3/25 | Week 10 Discussions- Gillette Shell | In-Class Discussion- Only need to respond if absent from class |
11 | Leadership & Change Communication/ Issues Management Ch 10: Issues Management | March 30 & April 1 |
3/30 | Chapter 10 Lecture | |
| PART 1: TOPIC SELECTION DUE for Research Paper (2 Paragraphs typed) | Due Monday, March 30 by 11:59pm |
4/1 | Week 11 Discussions- Maclaren/ Tata | In-Class Discussion- Only need to respond if absent from class |
12 | Crisis Communication. Chapter 11: Crisis Communication | April 6 & 8 |
4/6 | Chapter 11 Lecture |
|
| PART 2: Annotated Bibliography for Research Paper
| Due Mon, April 6th by 11:59pm |
4/8 | Week 12 Discussions- Microsoft British Airways | In-Class Discussion- Only need to respond if absent from class |
13 | Chapter 12: Leadership & Change Communication | April 13 & 15 |
4/13 | Chapter 12 Lecture | |
4/15 | Week 13 Discussions- Interface Kraft | In-Class Discussion- Only need to respond if absent from class |
14 | Chapter 13: Corporate Social Responsibility (CSR), & Community Relations | April 20 & 22 |
4/20 | Chapter 13 Lecture | |
| PART 3: Research Paper- OUTLINE Due | Due Mon, April 20th by 11:59pm |
4/22 | Week 14 Discussion | In-Class Discussion- Only need to respond if absent from class |
15 | Team Communication & Organizational Message Design | April 27 & 29 |
4/27 | Peer Reviews of Research Paper | |
4/29 | Part 4: Individual Interest Paper | Due by Wed, April 29th by 11:59pm |
4/29 | NO CLASS | |
16 | Wrapping it all up | May 4 & 6 |
5/4 | Examples of Organizational Communication |
|
5/6 | Last Class of Semester Course Evaluation |
|
17 | Final Exam Week | May 11 - 14 |
5/11 | Final Course Reflection Paper/Video No Discussion | Due Monday, May 11th by 11:59pm |
Copyright
The materials on this course are only for the use of students enrolled in this course for purposes associated with this course. Further Information regarding KCC's copyright policy is available at http://www.kcc.edu.
Syllabus disclaimer
Course syllabus/calendar is subject to change.
College Policies, Resources and Supports
For information related to the Student Code of Conduct Policy, Withdrawal Policy, Email Policy, and Non- Attendance/Non-Participation Policy, please review the college’s Code of Campus Affairs and Regulations webpage, which can be found at catalog.kcc.edu under the Academic Regulations & Conduct Guide.
KCC offers various academic and personal resources for all students. Many services are offered virtually, as well as in person. Please visit Student Resources - Kankakee Community College to access student resources services such as:
- Clubs and organizations
- Counseling and referral services
- Office of disability services
- Student complaint policy
- Transfer services
- Tutoring services, etc.
The materials on this course are only for the use of students enrolled in this course for purposes associated with this course. Further information regarding KCC's copyright policy is available at https://kcc.libguides.com/copyright.
|Course syllabus/calendar is subject to change.