ON LINE
Course Description: This course provides a study of operations management, emphasizing the achievement of the highest levels of service and product quality while maintaining cost as low as possible. The major areas covered include product development, supply chain management, process and capacity planning and control, inventory planning, forecasting, just-in-time philosophy, push versus pull program, total quality management and enterprise resource planning.
Faculty Contact Information
M-F 5-9 pm
Course Information
At the end of this course, students will be able to:
- Explain the differences between goods and services, the concept of a process, and the role of supply chains.
- Assess quantitative inventory models, scheduling and sequencing models, and linear optimization models for inventory Management and Enterprise Resource Planning.
- Recognize the different types of processes that have different characteristics, require different skills and management approaches, and result in different levels of performance on cost, quality, time and availability measures.
- Understand the strategic importance of product/service concept development and the impact of operations on product and service development.
- Recognize the role of technology in process design.
- Define the advantages and disadvantages of various types of facilities charters.
- Perform seven QC Tools.
- Define the Supply Chain Operations Reference (SCOR) model.
- Define Centralized and Decentralized Distribution System.
- Understand how firms in a supply chain collaborate to design the product, process, and supply chain to minimize cost and maximize responsiveness.
Required Book: Principles of Operations Management; Heizer, Jay & Render, Barry; 9th Edition; Pearson Education; 2014. (ISBN: 10:0-13-296836-3 or ISBN: 13: 978-0-13-296836-2) ( www.pearsonhighered.com) Not the international edition.
ASSIGMENT DEADLINES: Due dates/deadlines have been established for each graded assignment. In this course, deadlines are taken very seriously. Please do not wait until the last day to submit assignments or to take exams. In most cases, graded course work and exams can be completed before the deadline dates.
All study questions and examinations have open entry. This means that when you have competed one section and want to continue on you may. Although be aware that assignments will not be graded until the end or close date. All chapter study questions and examinations do have end dates or close dates. What this means is that after the end date the section is no longer available to you. It is beneficial if you stay on track with the assigned dates which you will see in the syllabus and on each chapter on the computer.
DISCLAIMER: The course schedule and class procedures set forth in the syllabus are subject to modification in the event of extenuating circumstances beyond the instructor’s control. Any changes to the syllabus will be announced in the online course site, and students will be give ample opportunity to adjust accordingly.
Business, Technology & Human Services
Dean, Paul Carlson; 815-802-8858; V105; pcarlson@kcc.edu; Division Office – W102; 815-802-8650
DIVERSITY: As your instructor, it is my intent that students from diverse backgrounds and perspectives be well-served by this course and that the diversity which students bring to this class be viewed and used as both a resource and a strength. It is also my intent to assign materials and plan learning activities that are respectful of diversity, be it gender, race, socioeconomic status, culture, linguistic background, religion, gender, sexual orientation, ethnicity, age, physical ability, perspective or any other such characteristic. Any suggestions for improving the value of diversity for you personally or for other students or student groups in this course are encouraged and appreciated.
COURSE COMMITMENTS:
Faculty commitment: As an online faculty member, I am committed to providing a quality learning experience through thoughtful planning, implementation, and assessment of course activities. I am also committed to being readily available to students throughout the semester by returning e-mails and phone calls within 24 to 48 hours and to returning graded course work within a week. Furthermore, I am committed to selecting appropriate course materials and making the course available in an organized and timely manner in the online course site.
Student commitment: By registering for this online course, you commit yourself to self-motivated study, participation in online course activities, and the submission of all assignments and exams on time. Furthermore, you commit to accessing the course website and checking your KCC e-mail at least four times a week and to devoting at least as much time to this online course as to a comparable traditional class on campus. In other words, since this is a 3 credit hour course offered during a 16-week semester, you commit to spend a minimum of 9 hours per week on this class.
STUDENT PARTICIPATION:
Discussion Board (Required): Student attendance – even virtual attendance – and participation in class discussion are important to the success of any class. Since this course is conducted online, active participation by all class members is essential for generating meaningful discussions related to course material. Participation in the class will generate points toward your final course grade and will be based on the quality and quantity of postings to the class Discussion Board. Grading a discussion forum is admittedly a subjective process. Generally, there is no right or wrong answers as long as they are thoughtful and relevant. At the end of each chapter, after I have closed the chapter, I will assign points for your participation. Your entries should be substantive and relevant to the questions or questions being asked. (Not all chapters will have discussion questions included in them. Where there are discussion questions they will be listed in the prospective chapters)
As long as you approach the discussion forums seriously and put some thought into your responses, you will find that I grade them generously. The important thing is to participate, as if it were a discussion in the classroom. I look for the quality of comments rather than the number of words, so it’s best to avoid long and ponderous entries. In most cases, a few well-chosen, well-written, thoughtful lines of text are sufficient. You MUST reply to each discussion question and reply to at least two other students, in order to achieve full credit.
SEXUAL HARRASMENT: Since learning is best achieved in an environment of mutual respect and trust, the college has adopted a clear and firm policy prohibiting sexual harassment. Even though this is an online class, sexual harassment can, nonetheless, occur. Such conduct will not be tolerated in this class, and victims are encouraged to report any unwelcome sexual advances to appropriate school authorities. (See the College Catalog and/or Student Handbook for more information.)
ACADEMIC INTEGRITY: It is expected that students in this course will maintain the highest standards of academic integrity. Anyone involved in dishonesty—i.e. plagiarism, granting or receiving assistance on exams, etc.—will minimally receive a failing grade on the assignment and, at the instructor’s discretion, may possibly receive a failing grade in the course. If you have any questions about how and when to cite references, please ask for clarification before submitting written assignments. Intellectual honesty and integrity are essential attributes of an educated person. (See the College Catalog and/or Student Handbook for further information on academic misconduct.)
OTHERS WITH ACCESS: Individuals such as guest speakers, course evaluators, and technical support staff may access the online course site when necessary and/or appropriate.
WITHDRAWAL POLICY: If a student determines that he/she will be unable to complete the course, it is the student's responsibility to initiate procedures leading to a formal withdrawal ("W") in order to avoid a failing ("F") grade in the course. To receive a "W" grade, a student must withdraw before the deadline established by the college. Contact the Registrar’s Office for further information on withdrawal procedures and deadline dates.
INCOMPLETE GRADES: Incomplete (I) grades and deadline extensions are not options in this course. Students are strongly encouraged to complete their work before deadlines approach. Waiting until the “last minute” to submit assignments and to take quizzes and exams is inadvisable since deadlines are fixed and “I” grades are not awarded. (Although please keep in mind there can be exceptions)
EXTRA CREDIT: Extra credit opportunities are not available in this course. Students should devote their time and energy to doing well on the course requirements, and final grades will take care of themselves.
FINAL COURSE GRADES: The following scale is used to determine final course grades:
A=100 -90%
B= < 90% - 80%
C= < 80% - 70%
D= < 70% - 60%
F= < 60% - 0%
The percentage will be based on the total points available for the course and the total points that you have achieved on all assignments.
EXAMINATIONS:
- Examinations are open book.
- All assignments assigned for each chapter should be completed prior to taking the mid-term and final examination.
- Mid-term examination Chapters 1, 2, 3, 6, 7; 50 questions.
- Final examination Chapters 8, 9, 12, 13, 14, 16; 100 questions.
- Examinations will be essay form.
- Examinations may only be taken once.
- Do not click on submit until you have completed all questions. As once you hit submit it is done and gone. Be careful, think before you push submit.
College Policies, Resources and Supports
For information related to the Student Code of Conduct Policy, Withdrawal Policy, Email Policy, and Non- Attendance/Non-Participation Policy, please review the college’s Code of Campus Affairs and Regulations webpage, which can be found at catalog.kcc.edu under the Academic Regulations & Conduct Guide.
KCC offers various academic and personal resources for all students. Many services are offered virtually, as well as in person. Please visit Student Resources - Kankakee Community College to access student resources services such as:
- Clubs and organizations
- Counseling and referral services
- Office of disability services
- Student complaint policy
- Transfer services
- Tutoring services, etc.
The materials on this course are only for the use of students enrolled in this course for purposes associated with this course. Further information regarding KCC's copyright policy is available at https://kcc.libguides.com/copyright.
|Course syllabus/calendar is subject to change.