Hours and Attendance
Day(s) and Time(s):
Tuesdays and Thursdays (6/1/2026 – 7/23/2026) 3:20pm – 5:00pm
Location: L377 (Third Floor – Man Campus)
This course provides an introduction to controlling and improving quality in a manufacturing setting. This course explores ways that manufacturers use data and analysis to improve quality. Upon completion, students will have the opportunity to earn the Quality Practices and Measurement Certificate through the Manufacturing Skills Standards Council (MSSC).
General Education Outcomes are the knowledge, skills, abilities, attitudes, and behaviors that students are expected to develop as a result of their overall experiences with any aspect of the college, including courses, programs, and student services, both inside and outside of the classroom. The General Education Outcomes specifically learned in this course are:
- Critical Thinking
This course provides an introduction to controlling and improving quality in a manufacturing setting. It explores ways that manufacturers use data and analysis to improve quality. Upon completion, students will have the opportunity to earn the Quality Practices and Measurement Certificate through the Manufacturing Skills Standards Council (MSSC).
Faculty Contact Information
Office Location/Office hours
Office location: L340
Office hours:
Tuesdays and Thursdays: 9:00am – 12:00pm
Wednesdays: 2:00pm – 5:00pm
As Needed: Email or call for appointment
Faculty
Instructor: Mark E. Anderson
Office Phone: (815) 802-8873
E-mail: manderson@kcc.edu
Business Division phone: (815) 802-8850
Course Information
At the end of this course, students will be able to:
- Explain the key elements of a quality system.
- Identify the steps involved in building quality into a product.
- Explain the importance of data collection and analysis to quality.
- Identify the roles of management and production workers regarding quality.
- Identify methods of inspecting materials, processes, and final products.
- Identify basic measurement in manufacturing.
- Read basic drawings for manufacturing.
- Describe geometric dimensioning and tolerance
None
The grading for the course will be based on: 17 Online MSSC Sequence quizzes following the completion of each online sequence, the (MSSC) Certification Assessment/Final Exam, and participation and attendance.
The weights given to each of these factors is as follows:
| Participation and Attendance [16 sessions x 10 pts.] | = | 160 points |
| (MSSC) Session Quizzes [17 x 50 pts.] | = | 850 points |
| Final Exam (MSSC) [74.5% Passing 1 x 800 pts.] | = | 800 points |
| 1,810 Total |
Letter Grade:
(A)= 90% and greater (B)= 80% and greater (C)=70% and greater (D)= 60% and greater (F)= Below 60%
What Can I Do To Earn An (A) In This Class?
- Make a commitment to the class
- Be on time
- Attend class
- Attend the entire class
- Participate in class discussions
- Email me (manderson@kcc.edu) prior to the class session if you are going to be absent or late for class
Business, Technology & Human Services
Dean, Paul Carlson; 815-802-8858; V105; pcarlson@kcc.edu; Division Office – W102; 815-802-8650
College Policies
Student Email Policy:
To ensure a student's privacy under all applicable education laws and to facilitate timely interactions, two College-authorized methods of electronic communication exist: KCC-issued student email accounts (using the domain name of @student.kcc.edu) and the Canvas Learning Management System. Students are expected to regularly check their KCC email accounts and Canvas for important incoming communication from the college or from individual instructors. Students understand that emails they send from personal email accounts (other than those listed above) may not be delivered to the KCC recipient, and students should have no expectation that such messages will be answered.
Withdrawals:
When it is necessary to withdraw from a course or from the college, a student may do so on or before the withdrawal date stated on the syllabus without receiving a punitive final grade. Change of Schedule forms (used to add or drop a course) are available in Student Services and the student should obtain the required signatures prior to submitting the Change of Schedule form to an adviser in Student Services. Students may submit Change of Schedule forms through the mail, but they must be postmarked no later than the withdrawal date. No withdrawals are allowed by phone. To determine the last date to withdraw with a grade of “W” in this course, log into KCConnect and click on “my registration statement” under Academic Profile.
Code of Conduct:
Students need to adhere to the Code of Conduct located in the college catalog
Academic Integrity Policy
Statement of Principle:
Academic integrity is foundational to a university education. You are expected to act with personal integrity and submit work that is the product of your own efforts. Cheating, plagiarism, unauthorized collaboration, and other forms of academic misconduct undermine the educational process and devalue the degrees we grant.
Prohibited Conduct:
Academic dishonesty includes, but is not limited to:
- Plagiarism: Presenting the words, ideas, or work of another person or AI as your own without proper citation and quotation marks.
- Cheating: Using or attempting to use unauthorized materials, information, or study aids during an exam or assignment (including unauthorized internet browsing or notes).
- Unauthorized Collaboration: Working with others on assignments, quizzes, or exams without explicit permission from the instructor. This includes sharing or receiving answers via messaging apps (e.g., GroupMe, WhatsApp) or homework help sites.
- Facilitating Academic Dishonesty: Intentionally or knowingly helping another student commit an act of academic dishonesty.
- Misrepresentation: Submitting the same academic work for credit in more than one course without prior permission from all instructors involved.
- AI Usage: Utilizing generative artificial intelligence (like ChatGPT) to draft, generate, or rewrite assignment content unless expressly authorized by the instructor for a specific task.
Course Penalties:
If a student is found responsible for violating this policy, the instructor reserves the right to impose penalties including, but not limited to:
- Receiving a grade of "0" (zero) for the specific assignment or exam.
- Receiving a failing grade ("F") for the entire course.
- Mandatory submission of the incident to Kankakee Community College’s Office of Student Conduct or Academic Integrity Committee for further disciplinary action, which could result in probation, suspension, or expulsion
MSSC Handbook Academic Integrity Policy
(MSSC Handbook)
Actions / Disqualifications
The assessment center proctor or MSSC will take appropriate actions, up to and including disqualification from taking the assessment and withdrawal or revocation of certification when a candidate:
• Impersonates a candidate
• Creates a disturbance
• Gives or receives help on the assessment
• Uses a calculator or other such aid, which is prohibited during the assessment (other than the one included with the testing system)
• Attempts to remove assessment material or notes about the assessment from the assessment room
• Exhibits irregular assessment taking behavior, including consulting or attempting to consult with or give or obtain assistance during the assessment; bringing in or using unauthorized materials including cheat sheets, electronic, printed and/or other handwritten materials
• Provides false, misleading or incomplete information on the application form
Examinee Conduct
All candidates are required to sign a statement agreeing not to disclose the contents of the assessment nor remove assessment materials from the assessment room. All candidates are also required to attest to the authenticity of their credentials and the accuracy of all statements made in their registration.
Cheating will not be tolerated, and all instances of suspected cheating will be fully investigated. Candidates who are caught cheating will have their assessment invalidated and can be prevented from taking an MSSC assessment for a determined time frame. MSSC will take disciplinary action and in some cases revoke candidate’s certification
MSSC Online Homework Website: https://www.mssctraining.com/lms/
| Class Session | Topics | Assignments |
Week One Tuesday [6/2/2026] 1 | Introduction, online module set up, Student/Faculty introductions, Syllabus Lecture - 1:1-2 | Due for Thursday 6/4/2026 MSSC Online: Begin Quiz - 1 |
Thursday [6/4/2026] 2 | Lecture – 1: 3 | Due for Tuesday 6/9/2026 MSSC Online: Complete Quiz - 1 |
Week Two Tuesday [6/9/2026] 3 | Lecture – 2: 1-4
| Due for Thursday 6/11/2026 |
Thursday [6/11/2026] 4 | Lecture – 3: 1-4
| Due for Tuesday 6/16/2026 MSSC Online: Complete Quiz – 2, 3 |
6/3Week Three Tuesday [6/16/2026] 5 | Lecture – 4: 1-4
| Due for Thursday 6/18/2026 |
Thursday [6/18/2026] 6 | Due for Tuesday 6/23/2026 MSSC Online: Complete Quiz – 4, 5 | |
Week Four Tuesday [6/23/2026] 7 | Lecture – 6: 1-3
| Due for Thursday 6/25/2026
|
Thursday [6/25/2026] 8 | Due for Tuesday 6/30/2026 MSSC Online: Complete Quiz – 6, 7 | |
Week Five
Tuesday [6/30/2026] 9 | Lecture – 7: 1-4 | Due for Thursday 7/2/2026 |
Thursday [7/2/2026] 10 | Lecture – 8: 1-3 | Due for Tuesday 7/7/2026 MSSC Online: Complete Quiz – 8, 9, 10 |
Week Six
Tuesday [7/7/2026] 11 | Lecture – 9: 1-2 ** Instructor Note: Order MSSC Assessments. | Due for Thursday 7/9/2026 |
Thursday [7/9/2026] 12 | Lecture – 9: 3-4 | Due for Tuesday 7/14/2026 MSSC Online: Complete Quiz – 11, 12, 13, 14 |
Week Seven
Tuesday [7/14/2026] 13 | Lecture – 10: 1-4 Instructor Note: Set up/Schedule Assessment and Register Students | Due for Thursday 7/16/2026
|
Thursday [7/16/2026] 14 | Lecture – Review for Certification Assessment
| Due for Tuesday 7/21/2026 MSSC Online: Complete Quiz – 15, 16, 17 Study for Final Exam!! |
Week Eight
Tuesday [7/21/2026] 15 | Due for Thursday 7/23/2026
Complete All Quizzes and Assignments Study for MSSC Assessment/Final Exam | |
Thursday [7/23/2026] 16. | Final Exam (MSSC Quality Practices and Measurement Assessment)
Final Exam/MSSC Quality Practices Assessment will be held in (Location TBD) at 3:20pm SHARP. | Final Exam/MSSC Quality Assessment will be held in (Location TBD) at 3:20pm SHARP. Please report to (Location TBD) per your instructor’s instructions 15 minutes early. KCC’s Certified MSSC Proctor will be proctoring the exam (not your instructor). Please bring a photo ID (KCC or Driver’s License) to exam. |
College Policies, Resources and Supports
For information related to the Student Code of Conduct Policy, Withdrawal Policy, Email Policy, and Non- Attendance/Non-Participation Policy, please review the college’s Code of Campus Affairs and Regulations webpage, which can be found at catalog.kcc.edu under the Academic Regulations & Conduct Guide.
KCC offers various academic and personal resources for all students. Many services are offered virtually, as well as in person. Please visit Student Resources - Kankakee Community College to access student resources services such as:
- Clubs and organizations
- Counseling and referral services
- Office of disability services
- Student complaint policy
- Transfer services
- Tutoring services, etc.
The materials on this course are only for the use of students enrolled in this course for purposes associated with this course. Further information regarding KCC's copyright policy is available at https://kcc.libguides.com/copyright.
|Course syllabus/calendar is subject to change.