COMM 1603 Organizational Communication Syllabus 010 Fall 2026

Credit Hours 3.00 Lecture Hours 3 Clinical/Lab Hours 0
Type of Credit
CIP Code
23.1303
Course Meeting Time

Meeting Days: Mon & Wed Time: 2:00-3:15 pm

Room #: L344

Course Description

This course emphasizes the concepts and theories in organizational communication. Students will learn the importance of internal and external communication. Effective written and oral communication techniques will be taught, including how they relate to organizational behaviors. AAS: Communication elective for specific curricula only.

General Education Outcomes

General Education Outcomes are the knowledge, skills, abilities, attitudes, and behaviors that students are expected to develop as a result of their overall experiences with any aspect of the college, including courses, programs, and student services, both inside and outside of the classroom. The General Education Outcomes specifically learned in this course are:

  1. Communication
  2. Responsibility
Explanation of Course Alignment

Catalog description:

This course emphasizes the concepts and theories in organizational communication. Students will learn the importance of internal and external communication. Effective written and oral communication techniques will be taught, including how they relate to organizational behaviors.

Faculty Contact Information

Faculty Name
Keith Stevenson
Faculty Email
Faculty Phone
(815) 802-8732
Faculty Office Number
L316
Faculty Student Support Hours

Mondays & Wednesdays: 12:30-1:30 pm (L316)

Tuesdays: 11:00-12:00 pm VIRTUALLY (by email)

Or contact me to set an appointment

Faculty Information

 

Professor Keith Stevenson, Language Arts & Sciences Division

Office: L316
E-mail: kstevenson@kcc.edu

Phone: (815) 802-8732

Course Information

Course Outcomes

At the end of this course, students will be able to:

  1. Understand how organizations and managers use communication to create culture and climate within an organization and increase organizational effectiveness.
  2. Develop as a competent organizational communicator by applying concepts and practical skills of communication useful in improving overall effectiveness and organizational behavior.
  3. Understand fundamental concepts and theories in organizational communication as well as the goal of communication in organizations and related processes.
  4. Understand communication’s importance in organizations through the examination of relevant organizational experiences, situations, and ways of viewing organizations.
  5. Apply communication and managerial theory and leadership techniques to accomplish organizational goals.
  6. Understand interrelationships within and between areas of organizations as it relates to communication.
  7. Analyze a real-world piece of internal and external organizational communication.
  8. Create a piece of communication for specific purpose and audience.
Topical Outline

I. Defining Organizational Communication

A. Internal and External

II. Organizational Communication Theory and Concepts

III. Communication and Organizational Effectiveness

IV. Organizational Communication and its Relationship to Accomplishing Organizational Goals

V. Leadership and Change Communication

VI. Issues Management and Crisis Communication

VII. Team Communication

VIII. Organizational Message Design - Purpose, Audience, Feedback

 

Textbook/s and Course Materials

Textbook(s)

  1. Cornelissen, J. (2023). Corporate Communication- A Guide to Theory & Practice, 7th Edition.
  2. Additional readings as assigned by professor.
Methods of Evaluation

Goals and Objectives

 

Course Goals

The student will:

  • Understand how organizations and managers use communication to create culture and climate within an organization and increase organizational effectiveness.
  • Develop as a competent organizational communicator by applying concepts and practical skills of communication useful in improving overall effectiveness and organizational behavior.
  • Understand fundamental concepts and theories in organizational communication as well as the goal of communication in organizations and related processes.
  • Understand communication’s importance in organizations through the examination of relevant organizational experiences, situations, and ways of viewing organizations.
  • Apply communication and managerial theory and leadership techniques to accomplish organizational goals.
  • Understand interrelationships within and between areas of organizations as it relates to communication.
  • Analyze a real-world piece of internal and external organizational communication.
  • Create a piece of communication for specific purpose and audience.
 

General Education Goals and Objectives

The general education program at KCC is designed to enable students to acquire communication and reasoning skills at a level reflecting college-level learning. Students who complete the general education program will be able to examine complex topics and apply systematic processes to form conclusions. The specific general education objectives addressed in this course are:

Verbal Communication: Students will use clear, concise language in verbal communication.

Written Communication: Students will demonstrate written communication that is organized and coherent.

 

Evaluation

  1. 40%- Class Participation in Weekly Discussions/Case Studies
  2. 20%- Midterm- Group Branding Project
  3. 30%- Research Paper including checkpoints (Topic Selection, Sources, Outline, Final Paper)
  4. 10%- End of the Semester Reflection Paper/Video Reflection
Academic Division

Liberal Arts & Sciences

Dean, Jennifer Huggins; 815-802-8484; R310; jhuggins@kcc.edu; Division Office- W102; 815-802-8700

Course Policies

Course Policies

Attendance

This class meets face-to-face, and weekly participation in class discussions and assignments is mandatory. I ask that you contact me through email if you are unable to complete work on time. If you become sick during the semester, additional absences can be excused with proper medical documentation.

 

Assignments and Late Work:Assignments are due on the specified due date and at the specified time listed on the Course Calendar. All assignments and papers are expected on the due date assigned. Should unusual circumstances arise that delay your work, you may turn in your assignment up to one week late with a deduction of a full letter grade for that assignment. Please notify me as soon as possible if you have other extenuating circumstances that require more time to submit work.

 

Academic Misconduct (e.g., Cheating & Plagiarism)

Cheating can take many forms in this class: copying or using another student’s work, adjusting format to make papers appear longer, working in groups on individual assignments (whether openly or in secret), sharing or stealing answers for tests or assignments, using AI to write part (or all) of an assignment, etc. Section 17.6B of the Student Code of Conduct explains that cheating also includes, “Submitting the same paper, report, or other assignment for more than one course without the expressed permission of the faculty member. If a student believes that he/she can complete an assignment that meets the requirements of two or more faculty members, he/she should obtain prior approval from all faculty involved.”

Plagiarism is also defined in section 17.6B of the Student Code of Conduct: “Taking, reproducing, and/or using as one’s own, without proper attribution, the ideas, writings, paraphrases, data, reports, graphic designs, or computer codes of published or unpublished work of another person in completing an academic assignment. Prohibited conduct may also include the unauthorized submission for credit of academic work that has been submitted for credit in another course.”

Plagiarism in this class includes but is not limited to:

  • submitting someone else’s work or work written by AI (unless instructed to do so by professor)
  • using published material, including materials published online, without proper attribution
  • paraphrasing or quoting someone without attributing the quote in your paper even if the source is included on the works cited page; improper paraphrase (sometimes referred to as “synonym swapping”) may also be plagiarism if the attempted paraphrase too closely imitates the writing style (including syntax) of the original source
  • failing to clearly indicate when you are using quoted materials by not including (or properly formatting) quotation marks
  • working with someone (without my permission) to write your paper and presenting it as your own

If you are in doubt, ask me or visit the KCC Writing Studio before you submit your assignment.

 

No form of cheating or plagiarism is acceptable. Academic misconduct on an assignment in this class will have consequences, the severity of which depends on the instructor's judgment of the situation: from automatic failure on the assignment to possible immediate failure of the course with no opportunity for the student to withdraw. Academic misconduct will be reported to the Director of Student Success.

Note: If the student has a repeated instance of academic misconduct reported to the Director of Student Success, the student may be suspended from the institution.

 

Instructional Philosophy

Various research studies demonstrate that communication ability contributes to your self image, your success as a student, and your success in whatever career you choose. Thus, the communication techniques that you practice in this class are also applicable to your communication with your family and friends, your instructors, and your employers and coworkers.

 

College Policies

For information related to the Student Code of Conduct Policy, Withdrawal Policy, Email Policy, and Non-Attendance/Non-Participation Policy, please review the college’s Code of Campus Affairs and Regulations webpage, which can be found at catalog.kcc.edu.

 

College Resources

Tutoring Services

Tutoring assistance is free to all currently enrolled KCC students. Our tutor program is certified by the College Reading and Learning Association (CRLA). For schedules, resources and other helpful information, go to www.kcc.edu/tutoring.

 

Office of Disability Services

KCC works closely with students and instructors to accommodate

individual student learning needs. For the services they offer, their contact

information and other helpful information, go to www.kcc.edu/disabilityservices.

 

Miner Memorial Library

The Miner Memorial Library provides a variety of services free to students. For the services they offer, their hours of operation and other helpful information, go to www.kcc.edu/library.

Student Supports

Food for Thought, the KCC Food Pantry, located in D321, is available to all students regardless of financial need. It offers students non-perishable foods, snacks, personal hygiene products and frozen lunches. Hours will vary by semester; please email foodpantry@kcc.edu for more information or to volunteer.

Transformative Growth Counseling provides personal counseling services for KCC students and staff. If you are struggling with any stressors, counselors are available. To make an appointment, go to: transformativegrowth.org/, phone 630-423-6010 or email contact@transformativegrowth.org

 

Topical Outline

  1. Defining Organizational Communication
  2. Internal and External Communication
  3. Organizational Communication Theory & Concepts
  4. Communication and Organizational Effectiveness
  5. Organizational Communication and Its Relationship to Accomplishing Organizational Goals
  6. Leadership and Change Communication
  7. Issues Management & Crisis Communication
  8. Team Communication
  9. Organizational Message Design- Purpose, Audience, and Feedback
Expectations for Classroom and Online Behavior

See Course Policies Above

Course Calendar

Course Calendar

 

Organizational Communication

Fall 2026

Week

Course Assignments

Due Dates

1

Intro to Course

Aug 17 & 19

8/17

Intro to Course – Icebreakers & Expectations

 

 

Introductions - Hello, my name is … Discussion Forum

Due Tues, 8/18

8/19

Week 1 Discussion

In-Class Discussion- Only need to respond if absent from class

2

Intro to Corporate Communication

Chapter 1: Defining Corporate Communication

Aug 24 & 26

8/24

Chapter 1 Lecture

 

8/26

Week 2 Discussions- Verizon

Apple

In-Class Discussion- Only need to respond if absent from class

3

Intro to Corporate Communication

Chapter 2: Corporate Communication in Contemporary Organizations

Aug 31 & Sept 2

8/31

Chapter 2 Lecture

 

9/2

Week 3 Discussions- Makeup.com

Siemens

In-Class Discussion- Only need to respond if absent from class

4

Communication Theories & Concepts Chapter 3: Corp Comm in a Changing Media Environment

Sept 7 & 9

9/7

No Class- Labor Day

 

9/9

Chapter 3 Lecture

Week 4 Discussion- Spotify

Nestle

In-Class Discussion- Only need to respond if absent from class

5

Communication Theories & Concepts Chapter 4- Stakeholder Management

Sept 14 & 16

9/14

Chapter 4 Lecture

 

9/16

Week 5 Discussion- British American Tobacco

Starbucks

In-Class Discussion- Only need to respond if absent from class

6

Organizational Effectiveness & Reaching Goals Ch 5: Branding, Identity & Reputation

Sept 21 & 23

9/21

Chapter 5 Lecture

 

9/23

Week 6 Discussions- Unilever

BMW

In-Class Discussion- Only need to respond if absent from class

7

Organizational Effectiveness & Reaching Goals Ch 6: Communicating Strategy & Strategic Planning

Sept 28 & 30

9/28

Chapter 6 Lecture

Group Planning Time for Midterm Project

 

 

 

9/30

Week 7 Discussions- Toyota

Lenovo

In-Class Discussion- Only need to respond if absent from class

8

Organizational Effectiveness & Reaching Goals Chapter 7: Research & Measurement

Oct 5 & 7

10/5

Chapter 7 Lecture

Group Check-ins before Midterm

 

10/7

Midterm Presentations- Branding Project

Week 8 Discussions- FedEx

Amnesty International

Midterm Presentation (20% of overall grade in class)

9

Organizational Effectiveness & Reaching Goals Chapter 8: Media Relations

Oct 12 & 14

10/12

Chapter 8 Lecture

 

10/14

Week 9 Discussions- Vodaphone

IBM

In-Class Discussion- Only need to respond if absent from class

10

Leadership & Change Communication/ Issues Management

Chapter 9: Employee Communication

Oct 19 & 21

10/19

Chapter 9 Lecture

 

10/21

Week 10 Discussions- Gillette

Shell

In-Class Discussion- Only need to respond if absent from class

11

Leadership & Change Communication/ Issues Management

Ch 10: Issues Management

Oct 26 & 28

10/26

Chapter 10 Lecture

 

 

PART 1: TOPIC SELECTION DUE for Research Paper (2 Paragraphs typed)

Due Monday, 10/26 by 11:59pm

10/28

Week 11 Discussions- Maclaren/ Tata

In-Class Discussion- Only need to respond if absent from class

12

Crisis Communication. Chapter 11: Crisis Communication

Nov 2 & 4

11/2

Chapter 11 Lecture

 

 

PART 2: Annotated Bibliography for Research Paper

 

Due Mon, 11/2 by 11:59pm

11/4

Week 12 Discussions- Microsoft

British Airways

In-Class Discussion- Only need to respond if absent from class

13

Chapter 12: Leadership & Change Communication

Nov 9 & 11

11/9

Chapter 12 Lecture

Week 13 Discussions- Interface

Kraft

In-Class Discussion- Only need to respond if absent from class

11/11

No Class- Veterans Day

 

14

Chapter 13: Corporate Social Responsibility (CSR), & Community Relations

Nov 16 & 18

11/16

Chapter 13 Lecture

 

 

PART 3: Research Paper- OUTLINE Due

Due Mon, 11/16 by 11:59pm

11/18

Week 14 Discussion

In-Class Discussion- Only need to respond if absent from class

15

Team Communication & Organizational Message Design

Nov 23 & 25

11/23

Peer Reviews of Research Paper

 

11/25

NO CLASS

Part 4: Individual Interest Paper

Due by Wed, 11/25 by 11:59pm

16

Wrapping it all up

Nov 30 & Dec 2

11/30

Examples of Organizational Communication

 

12/2

Last Class of Semester

Course Evaluation

 

17

Final Exam Week

Dec 7 & 9

12/7

Final Course Reflection Paper/Video

No Discussion

Due Monday, Dec 7th by 11:59pm

Copyright

The materials on this course are only for the use of students enrolled in this course for purposes associated with this course. Further Information regarding KCC's copyright policy is available at http://www.kcc.edu.

Syllabus disclaimer

Course syllabus/calendar is subject to change.

College Policies, Resources and Supports

College Policies

For information related to the Student Code of Conduct Policy, Withdrawal Policy, Email Policy, and Non- Attendance/Non-Participation Policy, please review the college’s Code of Campus Affairs and Regulations webpage, which can be found at catalog.kcc.edu under the Academic Regulations & Conduct Guide. 

Resources

KCC offers various academic and personal resources for all students. Many services are offered virtually, as well as in person. Please visit Student Resources - Kankakee Community College to access student resources services such as:

  • Clubs and organizations
  • Counseling and referral services
  • Office of disability services
  • Student complaint policy
  • Transfer services
  • Tutoring services, etc.